Privacy Policy

Privacy Policy

Cebu Gold Pacific Inc.

Effective Date: 27 July 2025

1. Overview

Cebu Gold Pacific Inc. (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or interact with our website: https://cebugoldpacific.com.

2. What Information We Collect

We may collect the following types of personal information:

• Full name

• Contact details (email address, phone number)

• Address and identification documents (when required for services)

• Payment or transaction details

• IP address, browser type, device information, and site usage (via cookies and analytics tools)

3. How We Collect Your Information

We collect personal information through:

• Contact or inquiry forms submitted via our website

• Email, phone calls, and direct communication

• Transactions or service requests

• Use of cookies or tracking tools when you browse our site

4. Why We Collect Your Data

We collect your personal data for the following purposes:

• To respond to inquiries and provide requested services (e.g., travel booking, foreign exchange, jewelry purchases, or pawn services)

• To process transactions and provide receipts or confirmations

• To send updates, promotions, or marketing (if you opt in)

• To comply with legal and regulatory obligations (e.g., AML/KYC policies)

• To improve our website and customer service

5. Legal Basis for Processing

We process your personal data on the following lawful bases:

• Consent: You have given clear permission

• Contractual necessity: Data is needed to fulfill a service or transaction

• Legal obligation: We are required to comply with the law

• Legitimate interest: To improve service delivery or security

6. Data Sharing and Disclosure

We do not sell personal information. However, we may share your data with:

• Third-party service providers (e.g., payment processors, web hosting)

• Legal or government authorities as required by law

• Business partners or affiliates under a data-sharing agreement

All third parties are obligated to protect your information and process it only for agreed purposes.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, and as required by relevant laws or regulations. Once no longer needed, it will be securely deleted or anonymized.

8. Your Data Privacy Rights

Under the Data Privacy Act, you have the right to:

• Be informed of how your data is processed

• Access your personal data

• Object to processing

• Correct inaccurate or outdated information

• Withdraw consent at any time

• Data portability

• File a complaint with the National Privacy Commission (NPC)

You may contact us at any time to exercise these rights.

9. Cookies and Website Analytics

Our site uses cookies to collect non-personal information for analytics and website improvement.

You may disable cookies through your browser settings. By continuing to use our site, you consent to our use of cookies.

10. Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, use, or disclosure, including:

• SSL encryption

• Firewalls and secure hosting

• Access controls and staff training

11. Children’s Privacy

Our services are not directed toward children under 18. We do not knowingly collect personal information from minors without parental or guardian consent.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

13. Contact Us

If you have any questions or concerns about your privacy, or wish to exercise your rights under this policy, please contact:

Data Protection Officer

Cebu Gold Pacific Inc.

155 Osmeña Blvd, Brgy Sto Niño, Cebu City 6000

Email: cgpmain@outlook.com

Phone: (032) 256 - 3725

You may also reach out to the National Privacy Commission (NPC) via https://privacy.gov.ph.